DCCCA has achieved national accreditation through the Council on Accreditation (COA) and remains accredited through June 2027. As part of accreditation and a desire to provide the best services possible, DCCCA engages in quality improvement processes. DCCCA received a 1-rating (full implementation) in 600 out of 633 total ratings and all sections of standards achieved a 1-rating.
“Accreditation validates the professionalism of our staff and the quality of services provided by our agency,” DCCCA CEO Lori Alvarado said. “The COA credential provides tangible evidence of what DCCCA does well and further demonstrates our dedication to implement exemplary standards.”
DCCCA has been accredited by COA since 2007. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.
COA is an international, independent, nonprofit, human service accrediting organization. COA accreditation is an objective, independent, and reliable validation of an agency’s performance. The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, and service delivery functions against international standards of best practice.